Required Skills

Requirement gathering, Analysis & Modelling, Solution Design Support, Documentation, Stakeholder Management, Agile, Quality Assurance

Job Description

We’re seeking a proactive, detail-oriented Business Analyst with 1 - 3 years of experience to join our team.

You’ll partner with stakeholders, translate business needs into clear requirements, and help drive solutions from concept through delivery. A strong analytical mindset, excellent communication skills, and a passion for learning are essential.

Key Responsibilities

1. Requirements Gathering: Elicit and document functional and non-functional requirements through workshops, interviews and reviews
2. Analysis & Modelling: Create process flows, use cases, user stories, and gap analysis
3. Solution Design Support: Work closely with developers and QA to clarify requirements, review designs, and validate functionality
4. Documentation: Produce clear, concise artifacts—requirements specification, user guides, release notes
5. Stakeholder Management: Liaise with business users, product owners, technical teams, and external partners
6. Agile Ceremonies: Participate in sprint planning, backlog grooming, demos and retrospectives
7. Quality Assurance: Help define acceptance criteria, review test cases, and support UAT
8. Continuous Improvement: Identify process improvements and suggest optimizations

Requirements

1. Analytical Thinking: Strong logical reasoning, problem-solving and data-driven decision-making
2. Communication: Excellent verbal and written English; adept at presenting complex ideas simply
3. Documentation: Hands-on with requirement specs, user manuals, and technical documentation
4. Software Lifecycle: Familiarity with SDLC and release management practices
5. Attitude & Learning: Quick learner with a growth mindset
6. Self-starter who can adapt to evolving priorities
7. Positive, collaborative team player

Plus (Preferred)

1. Domain Exposure: Experience in e-commerce, CRM, ERP or SaaS environments
2. Tools & Methodologies: Agile/Scrum frameworks
3. JIRA or similar issue tracking tools
4. Confluence, MS Visio or Lucidchart for process modeling

Soft Skills & Behaviors

1. Curiosity & Initiative: Eager to ask questions and dive into new domains
2. Attention to Detail: Meticulous in requirement analysis and documentation
3. Time Management: Able to balance multiple tasks and meet deadlines
4. Stakeholder Empathy: Skilled at building rapport and managing expectations
5. Critical Thinking: Willing to challenge assumptions and propose creative solutions

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.