Required Skills

BPO, or KPO industry (voice or non-voice)., Proven track record of meeting or exceeding sales targets in a B2B services environment., Experience selling to UK and/or US markets strongly preferred., transaction-based, outcome-based), SLAs, and delivery frameworks., Hands-on experience with RFP/RFI response processes and proposal development., Excellent prospecting and outreach skills, including LinkedIn Sales Navigator, cold email, and CRM tools (e.g., HubSpot, Salesforce, Zoho)., Strong communication and client-facing presentation skills., Ability to work independently, manage a pipeline, and operate against clear numeric goals.

Job Description

We are looking for a target-driven Business Development Lead to lead new client acquisition for our ITES/BPO service lines. The role is focused on identifying, engaging, and converting prospective clients - primarily in the UK and US markets - into long-term outsourcing partnerships. This is a quota-carrying, revenue-owning position suited to a self-starter comfortable with both outbound prospecting and full-cycle deal closure.

Requirements

1. Own and deliver on quarterly and annual new-business revenue targets across assigned ITES/BPO verticals (e.g., healthcare BPO, mortgage/fintech BPO, back-office, and voice/non-voice support).
2. Build and manage a qualified pipeline through outbound prospecting, LinkedIn outreach, referrals, and inbound lead conversion.
3. Identify and prioritize target accounts - including funded startups, mid-market, and enterprise buyers - through market mapping and account research.
4. Drive the end-to-end sales cycle: prospecting, discovery calls, solutioning, proposal/RFP response, commercial negotiation, and closure.
5. Collaborate with delivery, compliance, and pre-sales teams to shape client-specific solutions and pricing models.
6. Represent the company's compliance credentials, delivery model, and differentiators confidently in client conversations.
7. Maintain accurate pipeline, forecast, and activity data in CRM; report progress against targets on a weekly/monthly cadence.
8. Track competitor positioning and industry trends (via analyst sources, market intelligence, and networking) to sharpen outreach strategy.
9. Build relationships with industry analysts, referral partners, and consultants to generate warm introduction and leads

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.