Required Skills

Salesforce, Salesforce admin tools, data analytics, Integration Expertise, Clay Certification, Flow Builder

Job Description

We are looking for a seasoned GTM Systems Administrator to join our Revenue Operations team and manage our go-to-market tech stack, including Salesforce, Clay, Moentum.io, and ZoomInfo.

Reporting to the Director of Revenue Operations, you’ll work closely with Sales, Marketing, and Customer Success to build scalable systems and optimize GTM processes. Responsibilities include Salesforce administration, security and access management, Flow automation, data governance, integrations, and Clay/ZoomInfo enrichment workflows.

You’ll also play a growing role in AI-driven RevOps, helping build and manage AI agents and agentic workflows using tools such as Claude, Claude Code, MCP, and our Leah Agentic OS to automate and improve GTM operations.

Key responsibilities

• User & Security Management: You will manage user accounts and access, including new user setup and deactivation, license allocation, roles, profiles, permission sets, public groups, and organization - wide defaults (OWD)/sharing rule. You’ll conduct regular security audits and implement access controls to keep our data safe.

• Platform Configuration: You will design and configure Salesforce features, creating and updating custom objects, fields, record types, page layouts, and validation rules to meet evolving business needs.

• Automation & Development: You will build and maintain automations using Lightning Flow (Flow Builder) and other declarative tools (Process Builder, Workflow), and work with external development teams to define Apex triggers or Lightning Web Components as needed for advanced requirements.

• AI & Agentic Operations: You will help design, build, and maintain the AI agents and agentic workflows that run inside our GTM stack, contributing to Leah Agentic OS and connecting agents to Salesforce and other systems through the Model Context Protocol (MCP). You will spot where an agent can take over repetitive enrichment, routing, or reporting work, then build and ship it.

• Building with AI: You will use AI tools such as Claude and Claude Code to build, test, and troubleshoot Salesforce automations and integrations faster, and help the wider RevOps team adopt these tools in their daily work.

• Integrations: You will manage integrations between Salesforce and other Go - To - Market systems (for example, 6Sense, ZoomInfo, Clay, and/or Customer Service platform), using APIs, MCPs, or middleware tools (like MuleSoft) to ensure data flows smoothly across systems.

• Data Quality & Reporting: You will maintain data integrity by using tools like Data Loader and Workbench to import/export data and implement validation rules. You’ll also create and maintain reports and dashboards the business can act on.

• Release Management & Governance: You will coordinate release cycles, managing sandboxes, version control, change sets or CI/CD pipelines, and ensure that seasonal Salesforce releases and patches are tested and adopted successfully. You will document changes and enforce best practice governance for customizations.

• Clay Management: You will manage Clay workspaces, including setting up and optimizing enrichment workflows, configuring automations, maintaining data syncs to Salesforce, and monitoring pipeline jobs to ensure accurate and timely GTM data enrichment.

• Clay Data Governance: You will define and maintain data -matching rules, deduplication logic, and field mapping standards to ensure Clay - generated data aligns with Salesforce data structures and RevOps governance.

• Clay Operational Support: You will troubleshoot Clay automation errors, manage task queues, update recipes based on new GTM requirements, and partner with Marketing/Sales to scale outbound list generation.

• ZoomInfo Administration: You will manage ZoomInfo user accounts, role access, API usage, and configuration settings to support Sales and Marketing prospecting workflows.

• ZoomInfo ↔ Salesforce Sync: You will oversee enrichment and data - push rules, monitor sync logs, and optimize filters to ensure accurate account, contact, and intent data flows into Salesforce.

• ZoomInfo Data Quality: You will maintain data hygiene by auditing enrichment accuracy, adjusting update rules (overwrite, fill -in, append), and partnering with Sales to refine territory and lead routing strategies informed by ZoomInfo datasets.

• Partner Portal: You will assist in building a Partner Portal using Salesforce Experience Cloud, supporting access, workflows, and content for partners.

• User Support & Training: You will provide user support and training, resolving support tickets, creating documentation, and educating users on new features and best practices. You’ll promote user adoption through clear communication and training materials.

Requirements

• Salesforce Experience: You have 3 to 5+ years of Salesforce administration experience,

especially working with Sales Cloud (leads, opportunities, forecasts). You understand

how to take projects from vision to reality and have a track record of improving

Salesforce to support business growth.

• Certifications: You hold the Salesforce Certified Administrator (ADM 201) credential

(required) and preferably the Salesforce Certified CPQ Specialist (CPQ Administrator)

credential. Additional certifications (e.g. Advanced Administrator, Platform App Builder,

Platform Developer, or Architect certifications) are a strong plus.

• Technical Skills: You are proficient with Salesforce admin tools (Data Loader, Data Import

Wizard, Workbench) and data analytics (Salesforce Reports/Dashboards, Excel, Tableau

CRM). You have expertise in Flow Builder and declarative automation, and familiarity with

basic A pex code and integrations. Experience with version control and DevOps tools (Git,

CI/CD pipelines) is a plus.

• Industry/Environment Fit: You have a growth mindset and curiosity for Salesforce

innovations (Lightning Experience, AI features). You work well in agile teams and enjoy

collaborating with product owners, developers, and stakeholders. Excellent written and

verbal communication skills are essential, as is the ability to translate technical concepts

for a non -technical audience.

Preferred Qualifications

• AI & Agentic Fluency: Practical experience with AI assistants (such as Claude) and AI

coding agents (such as Claude Code), and comfort building or configuring AI agents and

agentic workflows. Familiarity with prompt design and the Model Context Protocol (MCP)

is a strong plus.

• Additional Salesforce Certifications: Advanced Certifications (Platform App Builder,

Advanced Admin, or Architect) and any Salesforce training.

• Integration Expertise: Hands - on experience integrating Salesforce with other systems

using APIs or Middleware.

• Business Acumen: Comfort with analyzing processes and driving improvements (you can

gather requirements, model business problems, and design user -friendly solutions).

• Clay Certification: You hold a Clay certification.

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.