Required Skills

Loan Documentation Management, Knowledge of Mortgage Products & Guidelines, Attention to Detail, Regulatory & Compliance Awareness, Credit Analysis Basics, Loan Processing Software Proficiency, Time Management & Pipeline Handling, Communication & Coordination, Problem-Solving & Exception Handling, Data Entry & MS Office Skills

Job Description

We are looking for a motivated Loan Processor to support end-to-end loan processing activities. The role involves assisting with document verification, coordination with underwriting, and supporting loan files through closing, post-closing, and servicing stages while ensuring accuracy and compliance.

Requirements

· Support loan processing from application setup through underwriting

· Assist with loan origination and documentation support activities

· Collect, review, verify, and analyse borrower and property documents

· Order, track, and manage third-party documents including payoffs, insurance, credit supplements, MI, and translations

· Validate property profiles and maintain accurate documentation across multiple systems

· Coordinate with underwriting teams to submit complete and compliant loan files

· Resolve routine title and escrow-related issues and verify approval conditions

· Support loan closing, post-closing, loan boarding, and servicing activities

· Provide documentation support for default and foreclosure cases, as required

· Update and maintain loan data in systems, trackers, and workflow tools

· Prioritize tasks to meet SLAs and closing timelines

· Communicate effectively with internal teams and stakeholders

· Deliver high-quality customer service while adhering to QC, compliance, and internal process guidelines

· Work under the guidance of Underwriters, Team Leads, and Quality teams without direct credit decision authority.

Required Skills & Qualifications

· Graduate with 0–3 years of experience in loan processing, mortgage operations, or financial services

· Understanding of loan or mortgage processes

· Strong attention to detail and documentation accuracy

· Good communication, coordination, and customer service skills

· Ability to work in a paperless, fast-paced, and deadline-driven environment

· Flexibility to work night shifts and extended hours when required

· Basic proficiency in MS Excel, PC tools, and loan processing systems

· Willingness to learn underwriting, closing, and servicing processes

Security & Confidentiality

This role involves access to sensitive financial and customer information. The selected candidate must strictly adhere to company information security policies and confidentiality standards.

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.