Required Skills

SITA Airport Management System (AMS), ARINC BAGLINK, SONIQ MQ, IBM MQ, IBM Integration Broker / IBM App Connect Enterprise (ACE), Enterprise Application Integration (EAI), REST APIs, SOAP, XML, JSON, Windows Server & Linux Administration, Oracle, SQL Server, PostgreSQL, Incident, Problem & Change Management (ITIL), Airport Operations Systems Support, Application Performance Monitoring (APM), Root Cause Analysis (RCA), Vendor & OEM Coordination, Disaster Recovery & System Performance Optimization

Job Description

The Senior Airport Systems Engineer is responsible for the administration, support, troubleshooting, optimization, and lifecycle management of mission-critical airport operational systems in a 24×7 international airport environment. As the highest technical escalation point (L3), the role ensures high availability, performance, and seamless integration of systems supporting airline operations, baggage handling, passenger processing, and airport operations. The engineer works closely with airport stakeholders, airlines, OEMs, and vendors to resolve complex technical issues, manage system upgrades, support integrations, ensure SLA compliance, and drive continuous service improvements.

Requirements

1. 8–12 years in enterprise application support or managed services.
2. 3–5 years of hands-on experience supporting airport operational systems in an international airport or aviation environment.
3. Strong experience in application integration, middleware, messaging technologies, and ITIL-based service management.

Education Qualifications

1. Bachelor’s degree in electrical engineering, Electronics Engineering, Instrumentation, Mechanical Engineering, Computer Science, Information Technology, or a related discipline.
2. ITIL Foundation Certification preferred.
3. IBM Integration or middleware certifications are an advantage.
4. Relevant certifications from SITA, IBM, or other airport technology vendors are desirable.

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.