Required Skills

DCR, SCR), Door Controllers), Linux, VMware/Hyper-V, Problem & Change Management

Job Description

Role Summary

We are seeking an experienced L3 Field Infrastructure & Airport Systems Engineer to support and manage the airport's mission-critical field infrastructure and operational technology (OT) systems in a 24×7 environment. As the highest technical escalation point (L3), you will be responsible for the administration, troubleshooting, optimization, and lifecycle management of communication room infrastructure, physical security systems, RFID, CCTV, speed gates, and passenger-facing self-service systems. You will work closely with airport operations, security teams, OEMs, and vendors to ensure high availability, regulatory compliance, and SLA adherence.

Requirements

Experience

1. 8–12 years of experience in enterprise IT infrastructure, field services, or managed services.
2. 5+ years of hands-on experience supporting airport operational technology (OT), physical security systems, or large-scale infrastructure environments.
3. Strong expertise in field infrastructure, physical security systems, incident management, preventive maintenance, hardware lifecycle management, and vendor coordination in a mission-critical 24×7 environment.

Qualifications

1. Bachelor's degree in Computer Science, Information Technology, Electronics, Telecommunications, or a related engineering discipline.
2. ITIL Foundation Certification (preferred).

Certifications in physical security systems, networking, or infrastructure technologies (e.g., Milestone, CEM, Aruba, Cisco) are desirable.

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.