A Game Changer for Customer Service: Hybrid Chatbot Support
By Hereena Homer on December 2, 2025
Customer service has evolved from being a simple “support function” to a key business differentiator. In today’s fast-paced, digital-first world, customers expect instant answers, personalized interactions, and…
How Service Coordination Enhances ITES Efficiency | PIT Solutions
By Dheeja GS on April 24, 2025
In the fast-paced world of IT-enabled services (ITES), seamless service delivery depends on meticulous coordination and timely execution. At the heart of this process is the Service Coordination Team – the unsung…
How PITS Market Research Team Enhances Data Insights | PIT Solutions - Exploring the Crucial Role of the Market Research Team at PITS
By Dheeja GS on February 28, 2025
Exploring the Crucial Role of the Market Research Team at PITS. In the fast-paced IT industry, the market research process plays a vital role in help