About the Role

We are looking for an experienced Technical Lead – Linux & Cloud (OpenStack) to lead and scale our open-source infrastructure and hosting platforms. The role requires deep expertise in Linux administration, OpenStack operations, security hardening, and hybrid cloud architectures. You will oversee infrastructure design, operational excellence, and cross-team collaboration to ensure secure, stable, and high-performing environments for both internal systems and client deployments. 

Key Responsibilities

Infrastructure & Cloud Management

• Lead design, deployment, and lifecycle management of OpenStack cloud environments.
• Manage PITS internal hybrid infrastructure and support client environments as per SLAs.
• Drive service improvement initiatives aligned with Kaizen principles.
• Manage OpenStack compute, storage, and networking (Nova, Neutron, Cinder, Swift, Horizon).
• Integrate workloads across OpenStack, AWS, and Azure (hybrid/multi-cloud).
• Oversee monitoring, performance tuning, capacity planning, and disaster recovery.
• Optimize cost, scalability, and high availability of hosting platforms.

Server Administration & Hosting

• Administer Linux servers (Ubuntu, CentOS, RHEL), web servers (Apache, Nginx), databases (MySQL/PostgreSQL).
• Manage hosting for CMS and open-source platforms (WordPress, Magento, PHP applications).
• Automate deployments and OS maintenance using Ansible, Terraform, or similar IaC tools.
• Ensure patching, OS upgrades, and lifecycle governance.

Security & Compliance

• Implement server and network hardening, firewall rules, secure baselines, and IAM policies.
• Work with cybersecurity teams to detect, assess, and remediate vulnerabilities.
• Maintain alignment with CIS Benchmarks, ISO 27001, SOC2, and other security standards.
• Enforce encryption, access controls, and secure configuration practices.

Architecture & Automation

• Architect scalable, resilient, fault-tolerant infrastructure for new and existing products.
• Build and manage CI/CD pipelines integrated with development workflows.
• Automate monitoring, backups, and alerts using Zabbix, Prometheus, Grafana.
• Evaluate emerging open-source technologies to improve performance and reliability.

Leadership & Collaboration

• Mentor and guide junior engineers; provide technical direction and reviews.
• Work closely with development teams for smooth deployments and performance optimization.
• Collaborate with cybersecurity and product teams on secure architecture design.
• Serve as the escalation point for complex production issues.

Required Skills & Experience 

Linux & OpenStack Expertise

• 10–12 years of Linux system engineering experience.
• Mandatory hands-on experience with OpenStack (deployment, operations, troubleshooting).
• Deep knowledge of OpenStack components: Nova, Neutron, Keystone, Glance, Cinder, Swift.

Server, Web & Application Platforms

• Strong proficiency with Linux (Ubuntu, CentOS, RHEL).
• Expertise in Apache, Nginx, PHP-FPM.
• Experience with MySQL/MariaDB, PostgreSQL.
• Familiarity with CMS platforms (WordPress, Magento, Drupal).

Networking, DevOps & Security

• Strong grasp of networking (DNS, VLANs, load balancers, SSL/TLS).
• Hands-on with Docker, Ansible, Terraform, Git, Jenkins.
• Knowledge of system hardening, firewalling, and security controls.
• Experience designing and managing hybrid/multi-cloud environments.

Preferred Qualifications

• Certifications: RHCE, OpenStack Administrator, AWS/Azure Architect.
• Experience with containers (Docker, Kubernetes).
• Exposure to ELK, Prometheus, Grafana.
• Familiarity with ISO 27001, SOC2, PCI DSS.

Soft Skills

• Strong analytical and problem-solving abilities.
• Clear communication and documentation skills.
• Ability to lead cross-functional teams and manage complex infrastructures.
• Passion for open-source technologies and continuous learning.

Equal Opportunity Statement

• We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

• This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.