Job Summary:

We are looking for a highly motivated and detail-oriented System Engineer & DevOps Specialist with a minimum of 4 years of hands-on experience in Linux system administration including open-source database administration and Infrastructure as Code (IaC) practices. This role is critical to driving automation, streamlining deployments, and managing scalable infrastructure across our environments.

The ideal candidate will demonstrate deep expertise in:

• Linux-based systems and server management.
• Database Administration, Query Optimisation etc.
• DevOps pipelines and CI/CD workflows.
• Security integration within DevOps (DevSecOps).
• IaC tools such as Terraform, Ansible, or similar.

Preferred Skills (Added Advantage):

• Experience with cloud platforms (AWS, Azure, or OCI)
• Familiarity with Windows Server and desktop support environments

This is a hands-on technical role for someone passionate about building secure, efficient, and resilient systems. If you're driven by automation, thrive in a Linux-first ecosystem, and have a strong grasp of modern DevOps and security practices, we’d love to hear from you.

Key Responsibilities:

• Administer and optimize Linux servers (Ubuntu, CentOS, RHEL) ensuring high availability, security, and performance across environments.
• Database Administration, Replication, back-ups and Performance Tuning (PSQL, MySQL etc).
• Provide Level 2 support by diagnosing complex system issues, resolving escalated tickets, and mentoring L1 support staff when needed.
• Monitor and analyse system metrics to identify performance bottlenecks, implement tuning strategies, and ensure infrastructure reliability.
• Design, implement, and maintain DevOps toolchains using Git, Azure DevOps, Docker, and Ansible, with a focus on scalability and automation.
• Lead efforts in CI/CD pipeline development, integrating automated testing, security scans, and deployment workflows.
• Support and troubleshoot application deployments across development, staging, and production environments, ensuring smooth rollouts and rollback strategies.
• Develop and maintain automation scripts in Shell or Python to streamline operations, enforce configuration standards, and reduce manual effort.
• Collaborate closely with development, QA, and security teams to align infrastructure with application needs and compliance requirements.
• Maintain detailed and up-to-date documentation of infrastructure architecture, operational procedures, and incident reports.
• Contribute to DevSecOps practices, including vulnerability management, secrets handling, and secure configuration enforcement.
• Implement and manage Infrastructure as Code (IaC) using tools like Terraform or ARM templates, supporting cloud and hybrid deployments.
• Participate in on-call rotations, root cause analysis, and continuous improvement initiatives to enhance system resilience.

Required Skills:

• Excellent communication skills and ability to communicate effectively with US, SWIS and European Clients.
• 4+ years of hands-on experience in administering and troubleshooting Linux (Ubuntu, CentOS, RHEL) in production environments.
• 2+ Years of hands-on experience in managing databases (PSQL, MySQL etc.) including maintenance, replication, back-up, performance tuning etc.
• Proven experience providing Level 2 support, including escalation handling, root cause analysis, and mentoring junior support staff.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, firewalls, VPNs, and basic routing concepts.
• Proficiency with version control systems, especially Git, including branching strategies and integration with CI/CD workflows.
• Solid scripting skills in Bash, Python, or similar languages for automation and infrastructure tasks.
• Hands-on experience with DevOps tools such as Azure DevOps, Docker, Ansible, and exposure to Kubernetes or other container orchestration platforms.
• Working knowledge of CI/CD pipelines, build automation, and deployment strategies across multiple environments.
• Familiarity with SDLC processes, Agile methodologies, and cross-functional collaboration with development and QA teams.
• Experience with monitoring and alerting tools such as Zabbix, Prometheus, Grafana, including custom dashboards and metric analysis.
• Exposure to Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or ARM templates is a strong plus.
• Understanding of DevSecOps principles, including secure configuration, secrets management, and vulnerability scanning.
• Experience with cloud platforms (AWS, Azure, GCP) is highly desirable.

Equal Opportunity Statement

We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement

This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.