Industry: Information Technology / Software Services

About the Role: 
We are looking for a detail-oriented and versatile Technical Content Writer with a proven track record in the IT industry. In this role, you will craft compelling, accurate, and well-structured content that translates complex technical concepts into accessible, engaging communication. You will collaborate closely with product, development, marketing, and pre-sales teams to ensure content aligns with business objectives and user needs. 

Key Responsibilities: 

• Research and develop clear, concise, and technically accurate content, including:
• Tech blogs on IT services, software products, and AI-powered solutions.
• Case studies, whitepapers, and product documentation.
• Website and landing page content.
• Marketing collaterals and knowledge base articles.
• Collaborate with cross-functional teams (developers, product owners, marketers) to gather inputs and align content with business goals.
• Translate complex technical concepts into user-friendly, engaging language suitable for both technical and non-technical audiences.
• Ensure all content adheres to brand tone, style guidelines, and is optimized for SEO.
• Regularly review and update existing content to maintain accuracy, relevance, and consistency with evolving products and services.
• Manage content calendars and consistently deliver high-quality outputs within set timelines.

Required Qualifications and Skills:

• Bachelor’s or Master’s degree in English, Journalism, Communications, Computer Science, or related fields.
• Minimum 2 years of hands-on experience in technical content writing within the IT/software domain (mandatory).
• Demonstrated ability to write content such as blogs, technical documentation, case studies, and whitepapers.
• Excellent command of written and spoken English.
• Strong research, conceptualization, and organizational skills with sharp attention to detail.
• Basic understanding of SEO best practices and tools like Google Analytics, SEMrush, or similar (preferred).
• Familiarity with Content Management Systems (CMS) like WordPress is a plus.

Equal Opportunity Statement
We value diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

Security & Confidentiality Statement
This role may involve access to sensitive business information. The selected candidate is expected to follow internal information security policies and maintain strict confidentiality when handling proprietary or confidential data.