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We’re entering a new era of artificial intelligence. For years, businesses have primarily used AI for things like generating content, summarizing, answering questions, analysing data and supporting employees. Today,…

Discover how PIT Solutions manages publishing production, data processing, metadata, quality checks, and ebook workflows behind every publication.When we read a research article or open an ebook online, we usually…

The conversation around generative AI in enterprise content management has matured. We have moved past simple prompt-engineering hacks and browser copy-pasting ("draft me a 300-word paragraph about our new…

ChatGPT Ads are creating a new advertising opportunity for B2B and B2C brands. Instead of reaching users only through traditional keyword searches or social feeds, advertisers can reach people while they are…

Over the last two years, AI-assisted software development has changed the software industry faster than any technology shift I have witnessed in my 15+ years of software development services and project management.…

If your team uses Cursor, Copilot, or Claude, you've probably hit this moment already: you're staring at a ticket, and the real question isn't "can AI help with this?" It's "how much should I let it do on its…

AI agents in .NET have moved from demos to production systems. The conversation has shifted from “look, the model can call a function” to “how do we run this reliably, securely, and affordably in front of real…

Discover how customer service outsourcing can reduce costs, improve customer experience, scale support, and drive business growth with PIT Solutions.For many growing businesses, customer support becomes a victim…

I was recently tasked, here at PIT Solutions, with building a page that generates a PDF report — one the user can either download or have it emailed to them. I started the obvious way: generate the report on form…

As organizations progress along their digital transformation journey, IT service desks are under growing pressure. Employees want instant support, quicker resolution of issues and seamless access to business…